ORDER AND SHIPPING
Complimentary shipping is offered for all orders. Additionally, all shipments are insured against loss or damage during transit.
Processing time may vary depending on the availability of the item. For readily available pieces, orders are typically processed and shipped within three working days. However, for pre-order items, which are often crafted to meet specific customer preferences, the estimated time for completion is approximately six to eight weeks. This timeframe allows artisans to ensure that each piece meets the highest standards of craftsmanship and quality.
For international orders, tracking number will be provided once item has been shipped. This tracking number allows for real-time monitoring of the shipment's progress.
It is important to note that duties and taxes imposed by customs authorities at the destination will be added to the order during checkout whenever possible. In cases where this is not feasible, the recipient will be responsible for any applicable duties and taxes upon delivery.
For customers located within Thailand, the shipping process is further streamlined via WhatsApp Communication to provide same-day or next-day delivery schedule for ready-to-ship stock.